--- title: How We Work | Kervan url: https://kervanretreat.com/how-we-work description: How Kervan runs a retreat in Türkiye: one call, three costed properties in five working days, one euro contract, and our team on site all week. updated: 2026-11-13 --- Process # How we work Four steps. You are involved in two of them. ### Brief One call. Headcount, dates, what the week has to achieve, and the number you have to stay under. We will tell you on that call whether the budget is realistic, and what it buys. ### Shortlist Three properties, costed in full, within five working days. Every one is somewhere we have stayed. You get the arguments against each as well as for — a shortlist with no downside in it is a sales document, not a shortlist. ### Contract We contract the property in euro, deposit it the day you confirm, and hand you one agreement with one payment schedule. No twelve suppliers, no exchange-rate surprise in month six. ### On the ground We are there for the whole week. Arrivals, rooms, rooms that are wrong, the session that overruns, the person who misses a connection, the dinner that has to move indoors. You run your agenda. --- ## What you stop doing The reason to hire us is not the destination. It is the forty hours of coordination that stop appearing in someone’s week. * Property search, inspection and negotiation * Contracting and a single payment schedule * Flight guidance and arrival grouping * Airport transfers, both directions * Rooming lists and special requirements * Meeting rooms, AV and the wifi test * Every meal, including the dietary matrix * Facilitators, speakers and translators * Activities, boats and evening programmes * Supplier insurance and permits * An on-site team for the full week * One reconciled invoice afterwards ## One number, in euro, that holds Most of what an offsite in Türkiye costs sits in the accommodation contract, and Turkish law lets us denominate that contract in euro. So we do — and we deposit it the day you confirm, which is what makes the rate real rather than indicative. The parts that must be contracted in lira — transfers, guides, activities — we carry ourselves inside a fixed per-person figure. Currency is our risk to manage, not a line item you discover in month six. Rates are held for 30 days from issue and confirmed on deposit. ## Procurement We invoice as a Turkish travel agency registered with TÜRSAB, the Association of Turkish Travel Agencies, supply supplier insurance certificates and risk assessments, and complete vendor onboarding before the shortlist when that speeds things up. ## Start a retreat Rough dates and a headcount are enough to start. We reply within one working day. [Start a retreat](https://kervanretreat.com/contact)